Enrollment Fees for Weekly Studio Classes
Weekly classes REQUIRE A DEPOSIT at time of enrollment (the deposit will be applied toward student's final month of classes when the standard withdrawal procedures are followed, no exceptions--please see below.
All students will set up as an AUTO PAY account with a credit card on file unless other payment arrangements have been made. You’ll be able to access your account at any time via our online student portal to view your information. Class fees will be posted between the 20th & 28th day of each month (for the following month) and are charged to your credit card on file on the 1st of the month. Declined payments will be assessed a 10% late fee if not resolved by the 5th of the month. Student will temporarily be removed from the class roster until their account is brought current. If account remains past due as of the 15th of the month, student will be withdrawn from the class and deposit forfeited.
Illness
If your child displays any of the following symptoms during the class, you will be contacted and asked to come pick up your child immediately...
- A fever of 101 degrees or higher (measured by under-arm thermometer), student must be fever-free fro a minimum of 24 hours in order to attend class.
- Green, yellow or brown mucus coming out of the nose, mouth or eyes.
- Uncontrollable coughing with or without congestion
- Vomitting or stomach flu symptoms of any kind (student will not be allowed back to classes until they have gone 24 hours without vomitting)
- Common cold symptoms (sniffling, sneezing) are acceptable
The safety and wellness of our students and instructors is of utmost importance to us. Please do not bring your child to class if they exhibit any of these symptoms.
Make-Ups for a Missed Weekly Class
Missed classes will not be reimbursed and may not be credited toward future classes. ONE make-up class may be scheduled per month for an EXCUSED ABSENCE, subject to available space in the instructor’s weekly make-up session. See student resources page for schedule of instructors’ make-up sessions.
IMPORTANT: Parent must email the instructor a minimum of 24 HOURS PRIOR to the class being missed in order to count as an EXCUSED ABSENSE. Make-ups will not be permitted for “NO SHOWS” and class fees will not be refunded or credited. The scheduled make-up MUST be completed within two weeks of the missed class—no exceptions. |
Missed Classes
Pertains to Limited Time Workshop, Camp or Afterschool On-Site Class
Missed days of any one-day or limited-time workshop or camp will not be reimbursed and may not be credited toward future classes.
Planned Extended Absences
If an enrolled student knows ahead of time that they will be missing more than one day of class in any given month, they may temporarily switch to a "drop-in" status for that particular month (paying only the drop-in rate for predetermined classes they will be attending). Student must prepay for the following month and remain enrolled in the class for a minimum of one full calendar month following the status change. Example: if switching to a "drop-in" status for the month of November, student must pre-pay for December, on or before November 1, and remain enrolled in the class through the end of December. Failure to prepay for future classes following planned absences will result in student being removed from the class roster and deposit forfeiture.
One-Day Drop-In Class or Private Lesson Reservations
As a drop-in, you are reserving a space in a specific class (day/time). Missed classes will not be reimbursed. Your drop-in class may be rescheduled up to 48 hours prior to your reservation.
Private Lesson Reservations
Private lessons are scheduling a specific appointment (day/time) with an instructor and are scheduled in one-month blocks of time. Missed lessons will not be reimbursed. One private lesson per month may be rescheduled a minimum of five days prior to the day/time you’ll be missing. Canceled reservations will not be refunded however if a minimum two-week notice of cancelation is provided to the instructor via email, the remaining lessons will be credited to your account and may be used toward future classes or purchases in the studio.
Withdrawal from Weekly Classes
Enrollment is automatically renewed each month through the end of the academic year and will not be terminated without an EMAIL NOTICE OF WITHDRAWAL from the parent.
IMPORTANT! PLEASE FOLLOW THIS PROCEDURE CAREFULLY: - A minimum 30-day written notice of withdrawal via email to info@MuseoArtAcademy.com, including your reason for leaving the class, is required in order to withdraw from a weekly class. (For example, if you choose not to attend classes during the month of June, you must notify Museo Art Academy of your withdrawal plans via email on or before May 1st.) - Verbal notice to studio staff is not acceptable. No exceptions. - Please look for our response to your email which will include a withdrawal confirmation--without this confirmation, your withdrawal notice is not valid. - Your deposit will then be applied toward your final month of class fees when a minimum 30-day written notice is provided. Deposit will be forfeited for notice given less than 30 days in advance. |
Withdrawing from a Camp or Workshop
48-hour written notice of withdrawal (via email to info@MuseoArtAcademy.com) is required to cancel registration and receive a refund (less $15 processing fee). Cancelations or schedule changes made within 48 hours of event will be assessed a 25% rescheduling fee which will remain on your account as a credit and may be applied toward a future class or purchase in the studio.
Canceling a Reservation for Pizza & Picasso Night
48-hour written notice of cancelation (via email to info@MuseoArtAcademy.com) is required in order to receive a refund. A $5 processing fee will be assessed. Cancelations made within 48 hours of the event will not be refunded but may be applied as a credit toward a future event or purchase in the studio store, less the $5 fee.
Canceling or Rescheduling a Reservation for a Party
A minimum two-week written notice of cancelation (via email to info@MuseoArtAcademy.com) is required in order to receive a refund of the deposit. A $25 processing fee will be assessed. Full deposit amount will be forfeited for cancelations made within two weeks of the scheduled event. A $50 rescheduling fee will be assessed if a party reservation is rescheduled within two weeks of the reserved event date.
Class Cancelations Made by Museo Art Academy
If an instructor becomes ill or is unable to teach class on a particular day, the academy will place a substitute instructor in the class. If a substitute cannot be placed, the class will be canceled, students will be notified via email and a credit will be issued to the student's account.
Class Cancelations Due to Inclement Weather
In the event of inclement weather, the studio may adjust opening/closing times or close the studio entirely to avoid putting you or our staff in an unsafe situation. If the closure is uncertain, parents should call the studio (425.391.0244) to confirm a class prior to coming in. When possible, alerts will be posted at www.MuseoArtAcademy.com. Students may attend one of their instructor’s regular make-up sessions—must be completed within one month of canceled class. No credits will be issued for the canceled class.
Because of the nature of the workshops taught on-site in the afterschool programs, make-ups are not available when the district requires cancelation. Please see your individual school district for closure notices.
Dropping Off and Picking Up Your Child at the Studio
Museo Art Academy is not responsible for supervising your child outside of class time. FOR YOUR CHILD' SAFETY: If you are not staying in the studio while your child attends class, please be sure to drop your child off no earlier than 10 minutes before their class begins and be waiting for your child when they are dismissed from class at the scheduled time.
Picking Up Your Child from an On-Site Class
Museo Art Academy is not responsible for supervising your child outside of class time. FOR YOUR CHILD' SAFETY: Please arrive in the classroom prior to the class end time in order to sign your child out at the scheduled time. Late pick-ups are subject to individual school’s policies, many of which will issue one warning with repeated offenses resulting in the student being withdrawn from class with no refund.
Classroom Attire
Museo Art Academy is not responsible for damaged clothing. You’ll want to be sure to dress appropriately for working in an artistic environment. The studio is full of many materials which students may come in contact with even when they are not using them in their own class. Students will most likely get a little messy and some of the media we work with may stain. Art aprons are provided for each student but don’t always prevent clothes from getting stained.
Unclaimed Artwork/Equipment/Materials
Museo Art Academy is not responsible for any unclaimed artwork, equipment or materials belonging to students. We simply do not have the space to store student belongings. When possible, we will retain any unclaimed items in the studio for up to 30 days. If an item remains unclaimed at that time, it will be discarded.
Punctuality
Please arrive at the studio a few minutes before your class. Instruction begins 5 minutes into the scheduled class time (first five minutes are dedicated to getting settled in and taking roll). As late arrivals cause distraction and reduce the 1:1 time instructors have with each student, please do not enter the classroom later than 10 minutes into a class. You may instead schedule a reservation in one of your instructor’s upcoming make-up sessions (no more than one make-up permitted per month).
Focus In the Kids' Classrooms
In an effort to prevent distraction, parents and caregivers are asked to leave the classroom during class. Respectful behavior is expected at all times. Students who prove to be continual distractions in the class, after repeated attempts by the instructor to refocus them, will be dismissed from the class. Studio credit will be issued for balance of paid classes and is subject to the withdrawal/refunds policy stated below.
Restroom Breaks
PLEASE encourage your child to use the restroom prior to class. Parents of children too young to attend the restroom unattended must remain in the lobby, in case their child needs their assistance, throughout the entire class time.
Discounts
Various discounts are available. Multiple discounts may NOT BE COMBINED.
Student Discount: Enrolled students will receive a 10% discount on select events, open studio use and purchases in the studio store (while actively enrolled in a weekly studio class).
Multiple Class Discount: 10% discount on each subsequent class when a student enrolls concurrently in more than one weekly class. (Discount will not be applied to the highest class fee.)
Family Discount: 10% discount applied to each additional student when simultaneously enrolling two or more members of an immediate family. (Discount will not be applied to the highest class fee.)
Returned Checks
Checks that are not acceptable to the bank for any reason will be charged a $20 returned check fee. An accounting hold will be placed on the student's account and enrollment will be subject to withdrawal and additional cancelation fees if payment is not made in full.
Refunds
Weekly studio classes: Student will receive a full refund if they choose to withdraw immediately following the first day of class (same day). No refunds will be issued after that date.
Limited-Time Workshops & Camps: Subject to cancelation policy stated above.